FAQs

Questions and answers

About the casts, the app and working with Gero3D.

General

What is Gero3D?

Gero3D makes custom 3D-printed casts: a more comfortable, hygienic and stylish alternative to traditional plaster. Each cast is personalized to the patient's anatomy.

How does the Gero3D process work?
  1. Scan: the patient's limb is scanned with our app.
  2. Customize: choose the cast design, colour and style.
  3. 3D print: our algorithm generates a custom model and we print the cast.
  4. Deliver: the cast is shipped to your clinic for application.
What are the benefits of Gero3D casts?

They are lightweight, hygienic, comfortable and customizable. They support skin health, reduce bulk, are easy to clean and let patients express themselves.

For clinics

How do I integrate Gero3D in my clinic?

We provide an iPad with the Gero3D app installed. After a short training session, your team can scan patients and order custom casts.

What equipment is needed?

Only the iPad provided by Gero3D. It scans the patient's limb and places orders directly through the app. No additional equipment or complex setup is required.

How long until a cast arrives?

Once an order is placed, the cast is printed and shipped within 3 days. Delivery time can vary slightly by location.

What does a Gero3D cast cost?

Pricing depends on the cast's size and design. Contact us for a price list.

Is training required for staff?

Yes. A brief training session covers everything needed to scan patients and order casts.

For patients

Why choose a Gero3D cast over a traditional cast?

Gero3D casts are lighter, more breathable and more comfortable than plaster. They are easy to clean, which reduces the risk of skin irritation, and they can be personalized to your style.

Can I shower or swim with a Gero3D cast?

Yes. Gero3D casts are water resistant, so you can shower and swim while wearing them. Please check with your doctor first.

How can I customize my cast?

Choose from several colours and patterns when the cast is ordered. The app shows a preview of how your cast will look.

How do I care for my cast?

After showering, dry the cast with a fan on a low-temperature setting. Clean it with regular soap and water, and avoid harsh chemicals or abrasive cleaners.

What if my cast breaks or becomes uncomfortable?

Contact your clinic or orthopedic specialist. They will assess it and work with us on a replacement or adjustment.

Technical

What are Gero3D casts made from?

High-quality, biocompatible materials chosen for comfort, durability and skin safety.

Are Gero3D casts suitable for all fractures?

They support a wide range of fracture types. Your orthopedic specialist will decide whether a 3D-printed cast is right for your condition.

Is Gero3D certified?

Gero3D operates an ISO 13485:2016 certified quality management system (Standards Institution of Israel, certificate 1123048). The ONE Splint is registered with the Israel Ministry of Health Medical Devices Division (AMAR) and listed with the U.S. FDA.

What is the ONE Splint?

An off-the-shelf temporary volar wrist splint in three sizes. It's applied in under five minutes at the first visit, while swelling subsides, and is replaced by a personalized Gero cast on the next visit.

How is patient data protected?

Our app and ordering system use encryption to protect patient information.

Support

How do I get support?

Email us at office@gero3d.com.

Where is Gero3D available?

Contact us to check whether Gero3D is available in your area.

Let's collaborate

Bring personalized casts to your clinic.

Whether you're an orthopedic clinic, a distributor or a partner exploring 3D-printed orthoses, we'd like to hear from you.

Email office@gero3d.com