GERO3D FAQs
General
What is Gero3D?
Gero3D is a company specializing in custom-made, 3D-printed casts designed to provide patients with a more comfortable, hygienic, and stylish alternative to traditional plaster casts. Our casts are personalized to each patient’s unique anatomy, ensuring a superior healing experience.
How does the Gero3D process work?
Our process involves four simple steps:
- Scan: The patient’s extremity is scanned using our app.
- Customize: Choose the specific cast design, color, and style.
- 3D Print: Our algorithm generates a custom model, and we 3D print the cast.
- Deliver: The cast is shipped directly to your clinic for application.
What are the benefits of using Gero3D casts?
Gero3D casts are lightweight, hygienic, comfortable, and customizable. They promote better skin health, reduce bulkiness, are easy to clean, and allow for self-expression through custom designs.
For Clinics and Orthopedics
How do I integrate Gero3D in my clinic?
Integrating Gero3D into your clinic is easy. We provide you with an iPad pre-installed with the Gero3D app. After a short training session to familiarize your staff with the app and its features, your team can start scanning patients and ordering custom casts seamlessly.
What equipment is needed to use Gero3D's services?
The only equipment needed is the iPad provided by Gero3D, which comes with our app already installed. This device allows you to scan patients’ extremities and place orders for custom 3D-printed casts directly through the app. No additional equipment or complex setup is required.
How long does it take to receive a cast once an order is placed?
Once an order is placed, the cast is 3D printed and shipped within 3 days. Delivery times may vary slightly depending on the location, but we strive to ensure that the casts reach your clinic as quickly as possible to provide timely care to your patients.
What are the costs associated with Gero3D casts?
Our pricing varies based on the cast’s size and design. We offer competitive pricing to ensure that clinics and patients benefit from this advanced solution. Please contact us for a detailed price list.
Is training required for my staff to use the Gero3D system?
Yes, a brief training session is provided to ensure your staff is comfortable using the Gero3D app. The training is straightforward and quick, covering everything needed to scan patients and order casts. After this short training, your staff will be ready to use the system confidently.
For Patients
Why should I choose a Gero3D cast over a traditional cast?
Gero3D casts are more comfortable, breathable, and lightweight than traditional casts. They are also easy to clean, reducing the risk of skin irritation or infection, and can be personalized to match your style.
Can I shower or swim with a Gero3D cast?
Yes, Gero3D casts are designed to be water-resistant, allowing you to shower and swim while wearing them. Please consult with your doctor for more information.
How can I customize my cast?
You can choose from various colors and patterns during the ordering process to make your cast uniquely yours. Our app provides a visualization tool to see how your cast will look.
How do I care for my Gero3D cast?
Gero3D casts are made from highly sustainable materials that are easy to maintain. After showering, you can dry your cast using a fan on a low-temperature setting. For cleaning, use regular soap and water to gently wash the cast. Avoid using any harsh chemicals or abrasive cleaners to ensure the material remains in good condition.
What happens if my Gero3D cast breaks or becomes uncomfortable?
If you experience any issues with your cast, please contact your clinic or orthopedic specialist. They will assess the situation and work with us to provide a replacement or adjust the cast as needed.
Technical
What materials are Gero3D casts made from?
Our casts are made from high-quality, biocompatible materials that ensure comfort, durability, and skin safety.
Are Gero3D casts suitable for all types of fractures?
Gero3D casts are designed to support a wide range of fracture types. However, it is essential to consult with your orthopedic specialist to determine if a 3D-printed cast is suitable for your specific condition.
How secure are Gero3D's scanning and ordering systems?
We prioritize the security of our customers’ data. Our app and ordering systems use advanced encryption to ensure patient information is protected at all times.
Support and Contact
How can I get support if I encounter an issue with Gero3D?
Our support team is available to assist you with any questions or issues you may have. Please contact us via email, phone, or our website’s contact form.
Where is Gero3D available?
We currently offer our services in multiple regions. Please contact us to check if Gero3D is available in your area.
